Find answers to your questions on Trezi or VR
Is there a Trezi SDK?
The Trezi Update is not downloading/taking a long time.
Is the trial really free?
How does the 14-day free trial work?
My trial is about to end – how do I continue using the software?
Can multiple users in my firm share a Trezi subscription?
How do I cancel my subscription?
How much training will I require to learn Trezi?
I use Revit/Rhino/Grasshopper/3ds Max, does Trezi support these products?
- Trezi Plugin Autodesk FBX®
- Trezi Plugin for Autodesk Revit®
- Trezi Plugin for Trimble SketchUp®
- Trezi Plugin for McNeel Rhinoceros®
What is the required hardware configuration required to run Trezi?
System Requirements for VR mode
|Optimum configuration||Minimum configuration|
|Graphics Card: NVIDIA GTX 1080Ti equivalent or greater||Graphics Card: NVIDIA GTX 1060 equivalent or greater|
|CPU: Intel i7-7700K equivalent or greater||CPU: Intel i7-6700 equivalent or greater|
|Memory: 32GB+ RAM||Memory: 16GB+ RAM|
|Video output: Compatible HDMI 1.3 video output||Video output: Compatible HDMI 1.3 video output|
|USB: Ports 4x USB 3.0 ports plus 1x USB 2.0 port||USB: Ports 3x USB 3.0 ports plus 1x USB 2.0 port|
|OS: Windows 10 64 bit||OS: Windows 10 64 bit|
|Virtual Reality headset options: HTC VIVE, HTC VIVE Pro, or Oculus Rift|
Minimum System Requirements for Desktop mode
|Operating System:||Windows 7 64-bit|
|Processor:||i3 6th Generation processor|
|Memory:||8 GB RAM|
|GPU:||DirectX 11 compatible graphics card|
Do I need a dedicated space to install the VR hardware and set-up?
For the best VR experience, we recommend a clear space of 8’ x 8’. Base stations need to have a clear line of sight to each other. Avoid any shiny surfaces in front of the base stations. Users risk bumping into any furniture in the space with the VR headset on. Other devices that use IR (e.g. remotes) may not work when the base stations are on.
Will SmartVizX procure the VR system for me?
SmartVizX is not providing this service at this time
Customers in India, however, can avail a 10% discount on the list price of the HTC VIVE commercial kit, using a special code that is made available on the purchase of a subscription to Trezi.
If you have more questions or need more help on Trezi, please visit our Help Center